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Chris Inglewood

31, ICT manager for a rental car
company, cyclist, lives a healthy lifestyle.

Begin Chris' journey 
Case study No. 1
What we delivered
  • Strategy
  • Desktop and mobile UX
  • User testing
  • Workshop sessions
  • Design
  • Build
Customer benefit
  • Simplification of Spark Digital's offering
  • Engaging interactive content
  • Access from any device, anytime
  • Consistent experience across multiple channels

Starting the day fresh

Chris loves to start the day cycling around Lake Taupo taking in the fresh morning air.

 

New headset needed

He arrives at work and checks his emails. Jonathan has emailed Chris about needing a replacement headset. Chris jumps onto the Spark Digital procurement portal to order the new headset.

 

Optimised workflows through easily accessible functions

Integration with multiple backend systems

Validated through thorough user testing

 

A streamlined process

Chris previously saved the headset as a favourite within Buy IT, so he was able to finish the ordering process in under three minutes.

 

Office chatter

Just before lunch Chris bumps into Jonathan, who is engaged on his new personal Galaxy Nexus. Jonathan mentions he’d love to be able to use it for work purposes.

 

Bring your own device

Parting ways Chris wonders if it would be possible for Jonathan to use his personal device for work.

 

A comfortable experience

During an afternoon cup of tea Chris decides to look up Bring Your Own Device (BYOD) on his iPad.

An interactive infographic helps Chris weigh up the risks and benefits of bringing BYOD into the company, which would allow Jonathan to use his new mobile device. He wants to talk to a Spark Digital representative and finds the location of the contact details consistent with Buy IT.

Responsive design that works seamlessly across tablet devices

Interactive infographics provide an engaging experience

Consistent visual treatment allows for a succinct brand experience across multiple channels

Chris Inglewood

31, ICT manager for a rental car
company, cyclist, lives a healthy lifestyle.

Begin Chris' journey 
Case study No. 1
What we delivered
  • Strategy
  • Desktop and mobile UX
  • User testing
  • Workshop sessions
  • Design
  • Build
Customer benefit
  • Simplification of Spark Digital's offering
  • Engaging interactive content
  • Access from any device, anytime
  • Consistent experience across multiple channels

Starting the day fresh

Chris loves to start the day cycling around Lake Taupo taking in the fresh morning air.

 

New headset needed

He arrives at work and checks his emails. Jonathan has emailed Chris about needing a replacement headset. Chris jumps onto the Spark Digital procurement portal to order the new headset.

 

Optimised workflows through easily accessible functions

Integration with multiple backend systems

Validated through thorough user testing

 

A streamlined process

Chris previously saved the headset as a favourite within Buy IT, so he was able to finish the ordering process in under three minutes.

 

Office chatter

Just before lunch Chris bumps into Jonathan, who is engaged on his new personal Galaxy Nexus. Jonathan mentions he’d love to be able to use it for work purposes.

 

Bring your own device

Parting ways Chris wonders if it would be possible for Jonathan to use his personal device for work.

 

A comfortable experience

During an afternoon cup of tea Chris decides to look up Bring Your Own Device (BYOD) on his iPad.

An interactive infographic helps Chris weigh up the risks and benefits of bringing BYOD into the company, which would allow Jonathan to use his new mobile device. He wants to talk to a Spark Digital representative and finds the location of the contact details consistent with Buy IT.

Responsive design that works seamlessly across tablet devices

Interactive infographics provide an engaging experience

Consistent visual treatment allows for a succinct brand experience across multiple channels

Case studies

  • Chris

    Uses Spark Digital services
    in his day-to-day

  • Jacqui

    Found the Mahurangi River
    winery on her iPhone

  • Tim

    Uses the MTF app to get
    the car of his dreams

  • Michelle

    Gets help for her school
    from Fonterra Grassroots